- Citrix Receiver Mac Os 10.15
- Citrix Viewer Mac Os 10.15
- Citrix Desktop Viewer Download
- Using Citrix On Mac
Symptoms or Error
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Citrix Viewer Mac Os 10.15
User is unable to log on from a MacBook using the Citrix Receiver for Mac. The session opens and eventually disappears without any error message.
Solution
To resolve this issue, complete the following steps:
Select the System Preferences icon on the toolbar.
Open the Sharing folder in System Preferences under Internet & Wireless, as displayed in the following screen shot:
Check the Computer Name field. If it is blank, type a computer name for the machine so that a license can be assigned to it.
The session opens successfully from a MacBook using Citrix Receiver for Mac.
Problem Cause
Because the Mac devices does not have a registry like Windows devices, a license must be issued to the client devices name. If the device does not have a name, it cannot be issued a license. It attempts to assign a license to a null value, and the session drops.
Additional Resources
Citrix Desktop Viewer Download
Citrix Discussions - Citrix Viewer Crashing in Mac OS X Lion (10.7)
Citrix Discussions - Citrix Viewer 11.9.15 crashes on Mac OS X 10.10.3 when connecting
I have a 14' Dell Laptop from work, and a glorious 5K Retina 27' iMac at home with a display with 5120x2880 resolution. I can run a VM from work on the iMac, but the maximum resolution within Windows via Citrix Viewer I'm getting is 2880x1533 and it's grainy. I still prefer this for ergonomics and screen size over the laptop, but I'd really enjoy Hi Res support for the iMac.
I have looked all over and only found that 5K / iMac High-DPI is 'Not-supported' on Mac, according to this Citrix document:
Using Citrix On Mac
- https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/citrix-workspace-app-for-mac.pdf
- Known issues in 2002
- Citrix Workspace app for Mac does not support high DPI(Retina) displays. As a result, text might appear blurry on those devices. [RFMAC-650]
- Known issues in 2002
Torrent for mac h. sigh..
Any workarounds?
OS is Big Sur 11.0.1 running Citrix version 20.12.0.3 (2012)